Simple pricing for multi-site operators
Pick the plan that matches what you're solving: reaching your teams, building their skills, or running every location consistently. No form, no discovery call before you know what it costs.
Engage
From €2.20
per user / month
For teams that need to reach and motivate every frontline employee.
- Live company feed for real-time announcements and updates
- Operational chat groups for teams, locations and departments
- Targeted communications by role, region, department or business unit
- Read confirmations, so you know who has seen what
- Engagement analytics — active users, posts, comments and participation
- Peer-to-peer recognition tied to your company values
- Badges and gamified participation in company initiatives
- Reward programmes for engagement, sales or operational priorities
- Mobile-first experience, and web, built for deskless and frontline teams
Minimum platform fee of €1,300 per month
Learn
From €4.50
per user / month
For organisations building skills across distributed teams.
Everything in Engage, plus:
- Guided onboarding journeys for new starters
- Learning paths by role, team or location
- Micro-learning Nudges of two to five minutes, in the flow of work
- Content Hub library of ready-made modules, built with subject-matter experts from Ivy League schools and Fortune 100 companies
- Knowledge checks and spaced repetition, so training sticks
- Badges and rewards tied to learning milestones
- Learning analytics — completion, knowledge gaps and progress by team and individual
Minimum platform fee of €1,300 per month
Perform
Most popular with multi-site retail operators
From €60
per location / month
For multi-site operators who need every location to execute consistently.
Everything in Engage and Learn, plus:
Sales performance
- Live KPI visibility, scorecards and leaderboards across every location, with performance gaps surfaced as they appear.
- Run sales competitions, incentives and recognition programmes, and use AI insights and coaching prompts to turn business goals into daily frontline actions.
Checklists and task management
- Create, assign and track operational checklists across units, locations and teams.
- Recurring checklists schedules, due windows, notifications and completion tracking give managers a clear view of what was done, when, and by whom — down to the individual store, task and person.
Minimum platform fee of €1,300 per month
Why the different units? Engage and Learn are about reaching and developing people, so they're priced per user. Perform is about running locations consistently, so it's priced per location — which also means your bill doesn't move every time frontline headcount does.
Need a different combination? Tell us what you're trying to solve and we'll put together the right mix for your teams. Larger estates are priced on volume — book a demo and we'll give you an exact figure.
Compare plans
| Engage | Learn | Perform | |
|---|---|---|---|
| Company feed and communication groups | ✓ | ✓ | ✓ |
| Targeted messaging and read confirmations | ✓ | ✓ | ✓ |
| Recognition, badges and rewards | ✓ | ✓ | ✓ |
| Engagement analytics | ✓ | ✓ | ✓ |
| Guided onboarding journeys | — | ✓ | ✓ |
| Learning paths and micro-learning Nudges | — | ✓ | ✓ |
| Content Hub library | — | ✓ | ✓ |
| Knowledge checks and learning analytics | — | ✓ | ✓ |
| Live KPI dashboards and scorecards | — | — | ✓ |
| Sales competitions and leaderboards | — | — | ✓ |
| AI insights and coaching prompts | — | — | ✓ |
| Store checklists, visits and audits | — | — | ✓ |
| Photo verification | — | — | ✓ |
| Completion reporting by store, task and user | — | — | ✓ |
| Branded mobile app | ✓ | ✓ | ✓ |
| Dedicated Customer Success Manager | ✓ | ✓ | ✓ |
| Multi-language interface | ✓ | ✓ | ✓ |
Included in every plan
Rolling a platform out across a store network is a real project, and you won't do it alone.
- A branded mobile app carrying your logo and your values
- A dedicated Customer Success Manager from setup through rollout
- Onboarding sessions configured around your structure and priorities
- Campaign consulting on driving engagement, retention and sales
- Multi-language interface, set per user
- Live and email support, plus unlimited access to the Client Success Center
What operators achieve with Moonstar
“In fifteen years of running stores, I’ve rarely seen the standard itself be the problem. Most businesses have manuals, training and checklists — the real challenge is making sure those standards happen consistently on the floor, every shift and every day. Moonstar helps close that gap by putting the right priorities in front of the people who can act on them, while giving leaders a clear view of what is actually happening across every location.”
Tomasz BojkoChief Operating Officer, Ana PanEx Operations Manager Pret a Manger UK
Frequently Asked Questions
Moonstar's retail performance management software is priced in three plans. Engage, covering frontline communication and engagement, starts at €2.20 per user per month. Learn, which adds training and micro-learning, starts at €4.50 per user per month. Perform, which adds store checklists, audits and live KPIs, starts at €60 per location per month. All plans have a minimum platform fee of €1,300 per month, and final pricing depends on the size of your estate and the capabilities you need.
Retail execution software is typically priced per location or per user per month, with the rate depending on which capabilities you take. Pricing is often only available after a discovery call. Moonstar publishes its rates: Perform, covering store checklists, store visits, audits and live KPIs, starts at €60 per location per month with a minimum platform fee of €1,300.
Choose Engage if your main challenge is reaching and motivating frontline teams. Choose Learn if you also need to build skills — onboarding, training paths and micro-learning across distributed teams. Choose Perform if you need visibility into what's happening in each location: checklists, store visits, live KPIs and coaching. Most operators who come to Moonstar for consistency between sites choose Perform.
The minimum platform fee covers your branded app and ongoing customer success support, which don't scale down below a certain size. In practice it means Moonstar suits operators from around ten locations upward — below that, the economics rarely justify it.
Yes. All three plans are tiered by volume, so per-user and per-location rates reduce as your estate grows. Tell us how many locations and people you're planning to roll out to and we'll give you an exact figure on the call.
Moonstar doesn't offer a self-serve free trial. Because the platform is configured around your KPIs, store structure and routines, we recommend starting with a pilot — typically 5 to 10 stores over 8 to 12 weeks — so you see real data from your own teams before rolling out further.